[Update January 6]
While the team identified the cause of the issue where cosmetics from the Grandma Hut cannot be gifted to other players, we are, unfortunately, unable to get a fix out in time before the Days of Feast event ends. We apologize for the inconvenience and we promise we will do our best to ensure that all cosmetics from future events will be giftable to your friends and loved ones. We appreciate your patience and support.
[Update December 27]
We are aware there is an ongoing issue with gifting cosmetics available from the Grandma in the Snow Hut in Home. Thank you for your patience while the team is working to resolve it.
[Update December 19]
Thank you for your patience while we worked on a solution. The free trial spells are once again available at the Sleepy Traveling Merchant's boat in the Home space and these should work as usual without causing any game crashes.
We are aware there is an issue with equipping the free trial spells for the Days of Feast cosmetics which causes crashes in Sky. In the meantime, for a smooth gaming experience, we are removing the free spells from the game and for players who already own these spells, we kindly recommend avoiding using the free spells associated with the current event. Thank you for your patience while the team is working to resolve it.
We are aware of the following bugs that are ongoing or were introduced with the arrival of Patch 0.19.6:
- We continue to investigate a bug in the Wind Paths area of Hidden Forest that can potentially cause account issues such as losing Season progress. This happens in some situations of entering Wind Paths through Hidden Forest, then teleporting Home. To be safe, we advise players to avoid the Wind Paths area until a fix is implemented. The team is working to resolve the impacts the Wind Paths bug may have had on player accounts.
- During the concert, console players may see fewer of their friends' emotes.
- Option to cancel an active spell missing for players on PlayStation.
- Translations in the Coliseum area of Valley of Triumph indicate different lengths of time for a free Apple Music trial period. New subscribers should be eligible to receive a two-month trial regardless.
We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.