Known Issue Update [March 15]

The team has been investigating an issue that may cause some players to receive one or more regular Candles instead of Seasonal Candles when turning in their daily quests.

We continue to work on a solution for this and hope to have a fix out soon. Thank you for your patience in the meantime!



Known Issue Update [February 23]

We are aware of the following issues:

  • Players are experiencing crashes during transition screens.
  • Sky kids are not able to keep their candles out to light doors.
  • Players may experience some lag when entering certain realms.

Thank you for your patience as we work to resolve these issues.


We are aware of the following bug that is ongoing or was introduced with the arrival of Patch 0.20.5:

  • Text rendering issues experienced on some Android devices.

We appreciate your patience and apologize for any inconvenience this may cause while we work to resolve it.