[Update April 24]

  • The Sanctuary Island turtle and event are not working properly. 

Thank you for your patience and understanding while we work to resolve this issue. 



[Update April 15]

  • We are aware some players are experiencing delays with completing purchases through Google Play and are looking into the issue.
  • [RESOLVED] We're aware of players having a hard time completing the First Quest at the Nesting Workshop.

We appreciate your patience while we look into this.



We are aware of the following bugs that are ongoing or were introduced with the arrival of Patch 0.25.0:


  • Fur cape has an orange inner lining instead of the original muted color.
  • Message Boats and Shared Memories may not be viewable by the owner after placing.
  • Players may be soft locked after reliving the Slumbering Shipwright spirit in Prairie Village.
  • Players may experience troubles linking their Sky account to a Huawei ID.
  • While traveling to the corridor in Eye of Eden, players may experience a rapid loss of Winged Light if they come into contact with red stones in the ground.
  • Friends in a player's Constellation may appear as unlit after giving a gift of light.
  • Console players may experience troubles connecting to the Sky Keyboard used for in-game chat.
  • When collecting heart gifts from the Friendship Constellation, the Heart may appear as though it is not collected and instead disappears. 
  • A notification bug has been identified when a player’s creation receives a Heart, the notification will not appear correctly. The fix will be released as quickly as possible.
  • PC] Inverted camera and flight controls do not properly apply when using mouse and keyboard
  • [PC] Keybinding settings do not include special support for number pad buttons.
  • [RESOLVED] We have found a bug that giving a Heart through a Player Creation (Message Boat, Shared Spaces and Shared Memories) as announced will temporarily cause server errors. Regular Heart "likes" will still be functional until we're able to to ensure a smooth experience when sending Hearts through a Player Creation. We're working on a fix and aim to have this feature up and running as soon as possible.


We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.