[Update December 6]

• We are aware some players may be experiencing server errors and are investigating the issue. We will share an update as soon as we have more information.
  
  

Thank you for your patience and understanding while we work on this issue.

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[Update November 25]

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[Update November 22]

• [RESOLVED] The team is investigating an issue that causes some players to experience the Daily Light refresh animation continuously resulting in the inability to forge candles. 

Thank you for your patience as we investigate this issue.

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We are aware of the following bugs that are ongoing or were introduced with the arrival of Patch 0.27.5:

Season of Moomin

The team has already identified fixes for several of these issues and is working to include them in an upcoming hotfix.

• After completing the final Seasonal Quest, when returning from Home or Aviary Village to Moominvalley through the Return Shrine, Moominvalley may revert to black and white and the side Stories may be missing. 
• On some devices, during the final Storybook Quest, players may notice an FPS drop occurs causing a cutscene to play automatically that blocks progression.
• If players return to Home or Aviary Village before completing the Season of Moomin quest, players may experience a crash when teleporting back to complete quest progression.
• [PC] Ninny may appear to hover down the stairs and in the air during Season quest 4.
• Some devices may experience lower frame rates in Moominvalley. A potential work around is to try lowering the resolution in graphics settings.
• Lighting/Graphics may appear incorrectly when returning to the Moominhouse using Moominmamma's Masterpiece cape.
• The closet in Moominhouse may shout more frequently when indicating new cosmetic notifications.

Events

• We are continuing to investigate a bug where event Light collection may result in slightly less than expected daily totals of event currency. Please note that this bug will not significantly impact the total number of event currency that can be collected during an event.
• The Days of Music event teleport may not be available at the original Home. 

General

• The team is investigating ongoing issues at the Ancestor’s Table in the Elevated Clearing where, when a Spirit serves Light treats, the treats sometimes move out of reach and cannot be burned.
• Shared Memories may not consistently play all the way through.
• We have identified that Vietnamese may not be able to use the custom chat feature in the Emote Favorites Menu.
• We are continuing to investigate issues where some players are not consistently able to receive the rewards when completing Daily Quests.

We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.