[Update March 25]

  • [Korea] There has been an unavoidable delay on Nintendo Switch until April 3 with the ability to purchase the The Pink Bloom Tea Set and the Purple Bloom Tea Set from the in-game shop.
  • Some players may experience the flowers from the Days of Bloom event appearing larger or differently sized than what is intended.
  • When reliving Spirit memories in Forgotten Ark, players may experience issues with completion as the icons may appear off screen or Spirits may be farther away than intended. To bypass this issue, players can avoid manually skipping cutscenes, and toggle off "Skip Cutscenes" before replaying these Spirit memories

We appreciate your patience while we investigate these issues.

---------

[Update March 23rd]

[Resolved] We are aware that the Spotlight Technology in the concert hall is not working properly.

We appreciate your patience while we investigate the issue.

---------

[Update March 5]

  • We are investigating reports that some items are missing from players Nests.
  • Some players may be experiencing visual errors where some props or cosmetics appear black. 
  • [Android] For some devices, when the FPS has been set to 60, some icons may not be interactable. Changing settings to a lower FPS will allow interactions with icons. 
  • When trying to interact with the dye function while capeless, players may experience a crash.
  • After accepting a hand hold from a friend, the non-leading player may find they are unable to use a few emotes. 
  • When being carried, the carried player's white candle may be put away instead of persisting.

We thank you for your patience as we work to resolve these issues. 

 

---------

We are aware of the following bugs that are ongoing or were introduced with the arrival of Patch 0.28.5:

 

Days of Treasure

  • When attempting to purchase an item from the event Spirit with insufficient Event Tickets, the hint text displays an incorrect ticket icon.
  • Hint text indicating that “all light has been collected today” is missing when players have completed collecting all the Event Tickets from the treasure chests for that day.
  • Players performing friendship emotes while holding the shovel may notice that the emote animation doesn’t work properly.
  • When attempting to purchase dye from the box of free spells with insufficient Event Tickets, the hint text indicating that a player does not have enough to complete the transaction is missing. 

 

Spotlight Tech

  • Some players may not be able to see concert hall effects that are triggered during player emoting reactions.
  • The previous broadcaster may not time out properly before the next broadcaster appears causing a brief overlap in players seated at the piano.
  • Players that have not yet completed the second quest of the Season of Duets, may not properly see the broadcasters at the piano. 

 

General

  • We are investigating account linking issues that some players may be experiencing.
  • [PC-Steamdeck] Some players may experience flashing capes on their or friends avatars. 
  • We are investigating issues with some players who have their home set to their Nests and the Nest appearing empty when they login.

 

We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.