If you cannot hear the game’s audio, try the following steps until you can hear audio again:
- Check to make sure your device isn't muted.
- Unplug all headphones and speakers from the device. If you can hear the game’s audio from the device, the issue may be with your headphones or speakers.
- Run a different game or app that has audio to see if you can hear the audio from that app. If you cannot hear their audio then perhaps it is your device.
- While playing the game, close all other applications that might be competing to play audio.
If you still cannot hear the audio from your game, please feel free to Contact Us.