[Update - January 13 - 17:00 PST]

We have deployed new servers to address the following issues:
  • Missing Seasonal Spirits in Village of Dreams
  • Issues forcing the camera to orient toward the start point to relive the memories of both active and inactive spirits

This update should resolve the majority of the issues players have been facing, but the remaining issues detailed below will require a new patch update that will be released in the coming week:
  • Camera forced to point to the lift area in Village of Dreams and locking up
  • The second quest from the Dreams Guide is unable to be completed
  • Nonseasonal Spirit memories cannot be completed because there is nothing to burn at the end of the sequence
  • Crash occurring when launching Sky while listening to external audio
We apologize for the inconvenience these issues have caused and greatly appreciate your patience while we continue to work to resolve the remaining issues.

[December 23 - 19:30 PST]

We are aware of the following issues introduced or persisting through Patch 0.12.1:

  • Loss of camera control resulting in either the camera sticking or unexpectedly reorienting in a different direction

The team is working on identifying a solution as quickly as possible, but do not currently have an ETA for a fix. We appreciate your patience during this time and apologize for any inconvenience this issue may cause until the issue can be resolved.