If you’re using an iOS device, you can disable chat for the Sky app by following these steps:
  1. Open your device’s Settings menu
  2. Scroll down to Sky and open the Sky settings tab
  3. Toggle the “Disable Chat Online” to “ON” (green color)
You can use this to enable or disable chat in your Sky app.
If your child is playing on a Nintendo Switch, you can set the restriction levels for your child including disabling chat with other players.
Please see details and how to set it on the Nintendo Switch Support page for Parental Control: https://www.nintendo.com/switch/parental-controls/
For PlayStation, you can find options for parental controls based on your PlayStation console here: https://www.playstation.com/en-us/support/account/ps4-parental-controls-and-spending-limits/ or https://www.playstation.com/en-us/support/account/ps5-parental-controls-spending-limits/ 

Note: Disabling the chat feature is not currently available for Android devices.

If you would like more information on how to mute players in Sky, please see our “How do I mute a player?” FAQ.