For us to begin the process of recovering a lost Sky account, we will need all of the following pieces of information: 
- Your new Sky ID
 - The Sky ID for the account you wish to recover
 - If you do not have your ID, please contact someone who you’re friends with in Sky who can submit a ticket on your behalf including the nickname they’ve given you on their account as well as your ticket number. This will be used to locate your account in our system.
 
- The nicknames of 5 friends on your account
 - The account must not be already linked with a Game Service