TGC will be unable to recover your Sky account if any of the following apply:
- We’re unable to locate the account in our system.
- The account was deleted using the in-game “delete my account” request or a formal "Right of Erasure" request.
- The Account must not be already linked with a Game Service.
- You’re unable to verify 5 friend nicknames on your Sky account.
- Verifying friends & social connections on your Sky account helps us verify ownership of the account.