How do I save my progress?

To save your progress, you will need to link your Sky profile to one of the account types below. Your options may vary depending on the devi...

How do I play or transfer my Sky account to another device?

From mobile to mobile: To play or transfer your Sky account to another device, you will need to first make sure it is linked to the account ...

I lost my account. How do I get it back?

If you believe you have lost your account, or any of your game progress, there are a few things you can try to recover:1) Make sure you are ...

How can I play Sky on an Android device in China?

To play Sky on Android in China, you will need to download the official Chinese version from NetEase's website: https://sky.163.com/Importan...

Can I play Sky cross-platform with my friends and family?

Yes. You can play Sky on any of the platforms it is currently available for (iOS and Android) with any of your friends and family who are al...

Can I delete my account?

No. There is currently no way for you to delete your account. However we know people have been asking for a such a feature, so our team is c...

Can I share my account or login data?

For the protection of your account, game data, and privacy, we encourage you not to share your login information with anyone. This includes,...

Can I create multiple Sky accounts?

For the protection of your progress and data we encourage you not to do this. We do not advise the creation of multiple Sky accounts for us...