Gameplay & Features
What is the Spell Shop?
Once the Forgotten Ark has been fully restored by collecting the six colored light quests, players will gain access to the Spell Shop. There...
What is a Traveling Spirit?
Traveling Spirits from previous Seasons will appear in Home for a short time. Their memories will become available to relive for players who...
How does the Resize Potion work, and where can I get more?
The Resize Potion randomly and permanently changes the height of a player's character. We call this the height spectrum.For technical reason...
When do Daily Quests and Candles reset?
During Daylight Saving Time, Daily Quests and Candles reset at 00:00 PDT (UTC-7).When Daylight Saving Time ends, reset becomes 00:00 PST (UT...
Why have all the portals disappeared?
Once you pass the point-of-no-return in the Eye of Eden level, all of your portals in Home will disappear. The portals will not be accessibl...
How does Winged Light work?
Winged Light appears all around the world of Sky, often in the form of glowing silhouettes. When you’ve collected enough Winged Light you ca...
Why is my, or other characters, wearing headphones?
Headphones will appear on Sky characters when the player is using their device to listen to music from an app outside of Sky. For example, i...
What does the lightning and battery button in the menu do?
The lightning and battery button toggles the Battery Saver mode on and off. When on, the graphics quality of the game will be reduced, bu...
How do I change the gender of my character?
The characters in Sky are deliberately designed to let players express their chosen gender in whatever manner they choose. We believe in th...
What should I do if I cannot hear my game?
If you cannot hear the game’s audio, try the following steps until you can hear audio again:Check to make sure your device isn't muted.Unplu...
How can I capture video of the game?
To capture video you will need to:-Tap the bottom-right corner of the screen to make the menu appear.-Tap the video camera icon in the botto...
What is Eye of Eden?
WARNING - The following content contains spoilers for anyone who has not already played the game's main narrative adventure. Read at your ow...
What are Message Shrines, Message Candles, Message Boats, Shared Spaces Candles and Shared Memories?
Message Shrines are special features you can find throughout the world of Sky that allow you to create Message Candles. Message Candles are ...
How do I get the Beta cape?
The original Beta Cape reward was a one-time gift from TGC for testers who helped us test Sky prior to the launch of the global version of t...
How do I obtain Candles and Hearts?
There are two ways you can obtain Candles:Collect enough Light to forge a Candle. You can collect Light from various sources in the game, ma...
How do Daily Quests work between Seasons?
Each day the Quest Giver spirit moves to stand in front of a different portal. When there is no active Season in Sky, you can talk to the Qu...
Who is the Sleepy Traveling Merchant, and what does the boat in Home do?
The Sleepy Traveling Merchant is a spirit who appears in Home space periodically. Mainly, they have a boat that’s stocked with Spells, Scrol...
What is Daily Light, and how does it work?
Daily Light is a new system that encourages a small amount of highly rewarding play each day, while trying to make the daily grind for candl...
What are Past Seasonal Spirits?
Please note players will need to complete the core story loop by finishing the Eye of Eden realm in order to access this feature.In order fo...
What is the Guide Feature, and how does it work?
The guide feature is a way for players who may need a little guidance to signal for help from more knowledgeable players to obtain new Expre...
What is Gifting in-app purchase items to friends, and how does it work?
Gifting is a feature that allows players to purchase and gift in-app purchase (IAP) items for their friends. All IAP items can be gifted whi...
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