What is the Season Pass?
While most of Sky’s seasonal content can be experienced by all players, Season Pass holders will gain a special seasonal pendant and have th...
How do I acquire the Season Pass?
There are a couple ways to acquire the Season Pass. The first method is by purchasing it through the in-game store when the season is active...
How do I gift the Season Pass?
When you purchase a Gift Pack, you will receive two Gift Passes that you can give to your friends. These Gift Passes will not expire and can...
What are Seasonal Candles and how do I obtain them?
Seasonal Candles are special candles that you can obtain when a Season is active. You can give Seasonal Candles to Seasonal Spirits in excha...
What are Seasonal Hearts and how do I obtain them?
Seasonal Hearts are a special currency introduced in the Season of Belonging, and are used to unlock the Seasonal Ultimate Gift(s) from the ...
How do Daily Quests work during Seasons?
During each Season in Sky there is a new Quest Giver Spirit in Home from which you can collect four quests each day. Completing each one of ...
What happens to my Seasonal Candles at the end of the season?
At the end of the season, all leftover seasonal candles will be converted to regular candles in a 1:1 ratio. When you log in for the first ...
What is the Ultimate Gift and do I need the Season Pass to receive it?
Ultimate Gifts are the final reward(s) you can obtain from each Season, and you must have the Season Pass to unlock them.You will need to tr...
Apology for the controversy over the Season of Dreams cosmetics
We sincerely apologize to Korean players for causing concerns regarding the recent ‘Season of Dreams’. In the process of designing the seaso...
Does Season of Shattering feature a Season Pass?
Yes! Season of Shattering has a Season Pass available, as well as Gift Packs if you’d like to treat some friends. The Season Pass is availab...
When does the Season of Shattering event end?
Season of Shattering begins at 00:00 on July 11th and ends at 23:59 on September 25th.
Which players can participate in the Season of Shattering?
Season of Shattering can be enjoyed by all players who have progressed through at least Hidden Forest.
How do I acquire Shards?
Each day, shards periodically erupt from the mountain on the horizon, falling into different areas of the kingdom’s realms. Once they descen...
What is the Season of Shattering?
Season of Shattering is the newest season of content for Sky with new types of gameplay and storytelling. Season of Shattering begins at 00:...
- Patch Notes
- News & Events
- Known Issues
- My Account
- Connection & Performance
- Controls & Navigation
- Friends & Social
- Gameplay & Features
- Store & Payment
- Nintendo Switch
- Official Merchandise
- Information for Parents and Legal Guardians
- Legal | Code of Conduct
- Contacting Us
- Recent Patch Changes (0.19.0)
Need more help?Contact us