I’m new to Sky. Can I experience the new AURORA content?

Yes! While we haven’t announced all of the events coming, the seasonal quests for Season of AURORA are available to all players who have rea...

Who is Aurora? I’m unfamiliar with the singer/songwriter.

Sky’s newest Season features the acclaimed Norwegian singer known around the world for her hits such as “Runaway” and “Cure For Me,” and the...

Can I use Aurora’s music or other creative works in videos I post to Tiktok/YouTube/Facebook/Twitter/Instagram/etc?

While Aurora’s music and other works of art may appear in Sky, their usage in game does not grant players permission or rights to use record...

Scheduled Server Maintenance: March 31st

On Thursday, Mar 31st, from approximately 3pm-8pm PDT (UTC-7), we’ll be performing server maintenance.Players won’t be able to access Sky du...

0.15.5 Heart Gifting Update

In patch 0.15.5, we introduced new measures to prevent heart and candle gifting exploitation. These and other measures added in prior update...

How can I access iOS or Android Beta?

If you would like to participate in our Sky beta testing program, you will need to follow these steps:Join our official Discord server (disc...

Why do events begin at different times?

Please note all times are listed in Pacific Time which can be PTD (UTC-7) or PST (UTC-8) depending whether Daylight Saving is currently acti...

Update On Early Adventure Pass Program

“We are grateful for the precious time you share with us and for playing our game. On July 10th, we released a service announcement prematur...

Adventure Pass/Pack exchange program for Traveling Spirits.

“Sorry! We screwed up! We have caused a lot of confusion in the community with this post, and wasted a lot of your time and emotions. This a...

UPDATE: Clarity on the Adventure Pass and Traveling Spirits

We deeply apologize for the confusion we have caused due to poorly communicating how the Adventure Pass, Traveling Spirits and returning ite...