0.15.5 Heart Gifting Update

In patch 0.15.5, we introduced new measures to prevent heart and candle gifting exploitation. These and other measures added in prior update...

Why do events begin at different times?

Please note all times are listed in Pacific Time which can be PTD (UTC-7) or PST (UTC-8) depending whether Daylight Saving is currently acti...

Update On Early Adventure Pass Program

“We are grateful for the precious time you share with us and for playing our game. On July 10th, we released a service announcement prematur...

Adventure Pass/Pack exchange program for Traveling Spirits.

“Sorry! We screwed up! We have caused a lot of confusion in the community with this post, and wasted a lot of your time and emotions. This ...

UPDATE: Clarity on the Adventure Pass and Traveling Spirits

We deeply apologize for the confusion we have caused due to poorly communicating how the Adventure Pass, Traveling Spirits and returning ite...

What is SkyFest 2024?

What is SkyFest 2024? SkyFest is our first ever simultaneous in-person and in-game Sky Assembly event! SkyFest combines the experience ...

FAQ: Sky Beta Update 2025

What is happening with the Sky beta program? Why was my beta access revoked? How do I join the Sky beta? Starting on March 20, 2025, ou...

Can I post or share beta content publicly? When can I share beta content?

On May 21, 2025, the beta program was updated so that only when explicit permission has been announced, testers are permitted to publicly sh...