How do I save my progress?

To save your progress, you will need to link your Sky profile to one of the account types below. Your options may vary depending on the devi...

How do I play or transfer my Sky account to another device?

From Steam to a PlayStation or Switch: If you primarily play Sky on Steam and you’d like to continue your progress on a PlayStation or Ninte...

Ho perso l'account. Come faccio a recuperarlo?

Se credi di aver perso l'account o i progressi di gioco, puoi provare a recuperarli nei seguenti modi: 1) Effettua l'accesso a un account ...

How can I play Sky on an Android or iOS device in China?

To play Sky on Android or iOS in China, you will need to download the official Chinese version from NetEase's website: https://sky.163.com/I...

Posso collegare i miei account di Sky su varie piattaforme?

Al momento, è possibile utilizzare un account di Google per usare lo stesso profilo di Sky su diverse piattaforme (iOS e Android). C...

Posso condividere i dati di accesso?

No. Per la protezione del tuo account, dei dati di gioco e della privacy, ti invitiamo a non condividere le informazioni di accesso con nes...

Posso creare più di un account di Sky?

Per proteggere i progressi e i dati ti consigliamo di non farlo. La creazione di più account di Sky da parte di uno stesso individuo...

What does TGC need to recover my lost Sky account?

For us to begin the process of recovering a lost Sky account, we will need all of the following pieces of information: Your new Sky IDThe Sk...

What would stop my account from being recoverable?

TGC will be unable to recover your Sky account if any of the following apply: We’re unable to locate the account in our system.The account w...

My account was deleted using the in-game “delete my account” feature, can it be recovered?

No, once an account has been deleted from our system it cannot be recovered and the account has been deleted permanently. Please keep in min...

Can I delete my account? [Account Deletion]

WARNING! Deleting your account permanently deletes everything associated, unlocked, and attached to your account, including purchased items ...