How do I save my progress?

To save your progress, you will need to link your Sky profile to one of the account types below. Your options may vary depending on the devi...

How do I play or transfer my Sky account to another device?

From Steam to a PlayStation or Switch: If you primarily play Sky on Steam and you’d like to continue your progress on a PlayStation or Ninte...

Perdi a minha conta. Como faço para recuperá-la?

Se você acredita ter perdido a sua conta ou algum progresso no jogo, há algumas coisas que pode tentar para recuperá-la...

How can I play Sky on an Android or iOS device in China?

To play Sky on Android or iOS in China, you will need to download the official Chinese version from NetEase's website: https://sky.163.com/I...

Posso vincular as minhas contas do Sky entre as plataformas?

No momento, você pode usar apenas uma conta do Google para jogar com o mesmo perfil do Sky em diferentes plataformas (iOS e Android)....

Devo compartilhar os meus dados de login?

Não. Para a proteção da sua conta, dos dados do jogo e da sua privacidade, recomendamos que você não comp...

Posso criar mais de uma conta no Sky?

Para proteger o seu progresso e os dados, recomendamos que você não faça isso. Não recomendamos a criaç&a...

What does TGC need to recover my lost Sky account?

For us to begin the process of recovering a lost Sky account, we will need all of the following pieces of information: Your new Sky IDThe Sk...

What would stop my account from being recoverable?

TGC will be unable to recover your Sky account if any of the following apply: We’re unable to locate the account in our system.The account w...

My account was deleted using the in-game “delete my account” feature, can it be recovered?

No, once an account has been deleted from our system it cannot be recovered and the account has been deleted permanently. Please keep in min...

Can I delete my account? [Account Deletion]

WARNING! Deleting your account permanently deletes everything associated, unlocked, and attached to your account, including purchased items ...