[Update October 1]

  • [RESOLVED] We have identified a bug giving players a server error when attempting to purchase the spell blessing from the event shop.
  • Some players may have experienced not being able to forge the full 5 event currency from collecting the event Light.
  • [RESOLVED] Treasure Light candle bundles are not currently active in realms.

Thank you for your patience and understanding while we work on these issues.

 

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[Update August 26]

  • [RESOLVED] We're aware some players are currently having issues loading the game due to server issues. Our team is aware of it and currently investigating.
  • [RESOLVED] We are investigating an issue where some of this year's Days of Sunlight IAP are not available for purchase on PC in some regions. Note: this is separate issue from the sales delay on the Nintendo Switch version.

Thank you for your patience. We apologize for any inconvenience.

 

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We are aware of the following bugs that are ongoing or were introduced with the arrival of Patch 0.26.5:

  • When wearing the swim trunks from Days of Sunlight, the walking animation on the legs may appear warped.
  • [RESOLVED] [Nintendo Switch for Hong Kong, Japan, and Korea] Due to a processing delay, Days of Sunlight IAP will not be available for purchase the first several days of the event. They should be available by the end of the week.
  • The icon colors in the emote wheel may not display correctly.
  • Players may experience issues with walking straight when carrying friends piggyback.
  • Players may freeze after collecting the third fragment of the Season of Duets quest 4.
  • [Android] Players may crash when accepting a feedback survey after purchasing an IAP.
  • [Huawei] Players may experience a black screen or crash after purchasing an IAP.


We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.