Sky PC Steam Next Fest Full FAQ

CLICK HERE for current Known Issues we're aware of and in the process of fixing.Hello Sky Adventurers, new and old! Thank you for sharing th...

How do I save my progress after Steam Next Fest?

Thank you for joining us in Sky during Steam Next Fest; we’re glad to have you with us! To make sure your progress is saved after the demo i...

How do I use HDR (High Dynamic Range) on PC/Steam?

Below are some steps and notes that may help you to enable HDR when you play Sky. Please note that this list isn't exhaustive; if the inform...

What are the suggested hardware requirements to play Sky on PC?

Sky PC’s minimum system requirements are as follows:Requires a 64-bit processor and operating systemOS: Windows 10 64-bitProcessor: Intel i5...

I’m having technical issues on my PC like crashing and lagging!

We’re sorry that you’re having technical issues with Sky PC. We’re committed to polishing Sky for the PC platform ASAP, so the more informat...

I have feedback and/or see bugs on Sky PC. How do I share my feedback or submit bugs for Sky PC?

We will be more than happy to accept your feedback and bug submissions so we can improve the experience! Please join our official Sky Discor...

I accidentally created a new Sky account on Steam before linking my existing Sky account. How do I unlink the new Sky account and link my existing account?

No worries, it can happen to the best of us! Follow the instructions below carefully:Note:  Be sure to have your original Sky account s...

How does the Steam chat work in Sky?

There are many ways to chat with others in Sky, whether in-game or outside with Steam’s built-in chat features. Within the game, chatti...

How do I change my language settings on PC?

You can do this by right-clicking on Sky PC in the Steam client and going to ‘Properties’. Under ‘General’, there will be a language option ...

How can I play with my Steam friends?

You can play with friends on Steam just like any other place you can play Sky with your friends. First, you can generate a friend code and s...

Can I use my current Live Sky account to play on Sky PC?

Yes! First, be sure to link your current Live Sky account to Steam from your mobile device so you can transfer your progress. Log into your ...

Can I play Sky PC on my Steam Deck?

You absolutely can! Steam Deck is supported and players are encouraged to try out Sky on the Steam Deck console and send us their thoughts, ...

Can I change my Sky controller keybinds?

Yes! You may change your keybindings within Steam Input by running Steam’s Controller Configurator to change or map keybindings to your cont...

Are controllers supported?

Yes, external controllers should work for Sky PC. As a friendly note, there are quite a number of controllers out there so some may not work...

How do I request a refund for in-game purchases made on Steam?

Refunds for in-game store purchases (e.g. Candle packs, Season Passes, cosmetics) are currently unsupported for Early Access. For issues wit...

How do candles work between PC/Steam and other platforms?

Candles purchased through the in-game store on PC/Steam, iOS, Android, Huawei, and PlayStation will all appear under the same Candle count d...

How do I contact Player Support on PC/Steam?

You can contact Player Support either through the in-game QR code (preferred) or by clicking “Contact Us” on the FAQ website or your Mobile ...