How do I link my mobile Sky account to my Nintendo Switch account?
If you wish to play your current Sky mobile account on the Nintendo Switch console, you must first link your account from your mobile device...
How do candles work between mobile and Nintendo Switch for Sky?
Overview:Candles purchased in Sky are restricted in usage to the platform they were purchased on (Mobile or Nintendo Switch). This ultimatel...
How do I contact Player Support on Nintendo Switch?
Overview:If you’re unable to find the assistance through the FAQs you can contact Player Support either through the in-game QR code (preferr...
Can I play with multiple accounts on my Switch with my family?
Overview:Players are able to use multiple Sky accounts on the same Nintendo Switch. This way multiple friends and family members can use the...
How do I get a refund for a Nintendo eShop purchase on Nintendo Switch?
Nintendo support handles all transactions for Nintendo eShop purchases that involve real world currency. In order to request a refund you wi...
- Patch Notes
- News & Events
- Known Issues
- My Account
- Connection & Performance
- Controls & Navigation
- Friends & Social
- Gameplay & Features
- Store & Payment
- Nintendo Switch
- Official Merchandise
- Information for Parents and Legal Guardians
- Legal | Code of Conduct
- Contacting Us
- Recent Patch Changes (0.19.0)
Need more help?Contact us