How do I link my mobile Sky account to my Nintendo Switch account?
If you wish to play your current Sky mobile account on the Nintendo Switch console, you must first link your account from your mobile device...
How do candles work between mobile and Nintendo Switch for Sky?
Overview: Candles purchased in Sky are restricted in usage to the platform they were purchased on (Mobile or Nintendo Switch). This ultimat...
How do I contact Player Support on Nintendo Switch?
Overview:If you’re unable to find the assistance through the FAQs you can contact Player Support either through the in-game QR code (preferr...
Can I play with multiple accounts on my Switch with my family?
Overview:Players are able to use multiple Sky accounts on the same Nintendo Switch. This way multiple friends and family members can use the...
How do I get a refund for a Nintendo eShop purchase on Nintendo Switch?
Thatgamecompany is not able to assist with processing any direct refund requests on the Nintendo Switch. If you have any questions about a N...
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